Your Questions, Answered

  • We offer therapy for teens (13+), adults, and couples navigating anxiety, depression, trauma, burnout, and relationship challenges. Our clinicians have different areas of focus, including perfectionism, ADHD, ASD, OCD, people-pleasing, and recovery from emotionally harmful relationships.

    Visit our About page to learn more about Katy and Chelsea. If you’re unsure who might be a good fit, contact us and we’ll help you explore your options.

  • We offer LGBTQIA+ affirming and neurodiversity-affirming care. We respect diverse identities, cultural backgrounds, relationship structures, and ways of experiencing the world.

    Our approach is grounded in curiosity, collaboration, and respect for your lived experience. We welcome conversations about your identity, preferences, and access needs so we can understand what supportive care looks like for you.

  • Yes. We offer in-person therapy at our office in Louisville, Colorado, and telehealth for clients physically located in Colorado or Texas at the time of their session.

    Service areas vary by clinician. Katy serves clients in Colorado and Texas. Please contact us to confirm Chelsea’s current service options.

    Our office is located at 1314 Main Street, Suite 200, Louisville, Colorado. Parking and the entrance are behind the building, and our waiting area is on the second floor.

  • A good fit includes feeling comfortable with your therapist and knowing they have experience with the concerns you want to address.

    Our clinician profiles describe each therapist’s approach, areas of focus, and background. You’re also welcome to contact us to discuss your needs and ask about a brief consultation before scheduling.

  • Katy Morgan, LPC, NCC

    • Individual therapy: $200 per 50-55 minute session

    • Couples therapy: $250 per 50-55 minute session

    • Extended 90 minute individual sessions: starting at $300

    • Extended 90 minute couples sessions: starting at $375

    Chelsea Augusto, LPCC

    • Individual therapy: $175 per 50-55 minute session

    • Couples therapy: $175 per 50-55 minute session

    • Sliding Scale Available

    Please contact us to discuss reduced-fee options. We’ll confirm your fee and session length before you begin therapy.

  • Private pay allows you to choose a therapist based on fit, experience, and your goals, beyond your insurance network. It also gives you and your clinician more flexibility to decide the focus, frequency, and length of therapy without insurance authorization or coverage limits.

    When you pay privately and do not submit claims for reimbursement, we do not bill your insurer or share information with them for payment. This can appeal to clients who prefer to keep their care separate from their insurance.

    Private pay means you are responsible for the full session fee. We’re happy to discuss our rates and help you understand your options before you begin.

  • Insurance options vary by clinician and the state where you receive therapy.

    Katy: Accepts Kaiser Permanente, UnitedHealthcare, Cigna, and Aetna for eligible individual therapy services in Colorado. Individuals and couples therapy and services for clients located in Texas are private pay.

    Chelsea: Currently accepts private pay only. We anticipate adding insurance options in 2027 and will update this page once participating plans and start dates are confirmed.

    Please contact us to confirm participation in your specific plan before scheduling. Your cost may depend on your deductible, copay, coinsurance, and other plan terms.

  • If your clinician is not in-network with your insurance, please ask us whether a superbill is available for your sessions. A superbill is an itemized receipt you can submit to your insurer for possible out-of-network reimbursement.

    Reimbursement is not guaranteed. Contact your insurance company before starting therapy to ask about your benefits and whether services provided by your specific clinician are eligible. If you’re working with Chelsea, ask specifically about coverage for a Licensed Professional Counselor Candidate.

  • You can access our secure SimplePractice client portal here:

    Access the client portal

    If you have trouble signing in or need your invitation resent, please contact us.

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

    Appointments cancelled with less than 24 hours’ notice are subject to a late-cancellation fee. Missed appointments without notice are charged the full session fee. Exceptions may be made for serious or contagious illness or an emergency.

    Your therapist will review the policy with you before you begin services.

  • The first session is a chance to get to know each other. Your therapist will ask about what brings you to therapy, relevant background, and what you hope will change.

    You can ask questions, discuss your preferences, and share at a pace that feels manageable. You don’t need to have a clear explanation for everything you’re experiencing. Together, you’ll begin identifying priorities and a direction for your work.

  • Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

  • You can ask questions about your care, fees, confidentiality, and your clinician’s credentials. You may also request your health care records or raise concerns about your treatment.

    To request records, contact the practice through the secure client portal or submit a written request.

  • We’re happy to help! You’re welcome to reach out through our contact page. Email us at info@trails-to-transformation.com or reach out through our contact page with questions about our services, fees, or availability.